I have previously owned another brand, which was very good, however this one has the edge. Easy to fit, and the seat can be easily removed for cleaning etc by pressing a catch on the side.

First of all, such bidets are being installed in every hospital, care house and most houses in Asia for pretty long time, while we still spread number 2 all over our backs in Europe, as European Parliament got more important things to do.
Installed 3 weeks ago, good quality materials, energy efficient and perfect customer service: they reply quickly. Easy to install, I did it myself with no problem, although I am biochemist, not technician.

Every toilet seat should have this. Useful jets, hygienic and also reduces tissue usage with the air dryer. Cleaning under it is a bit of a chore but latest it allows you to clean under the seat hinges which normal seals dont.

Love it. After the bad experience with FLORY EU decided to go for Coway. Well, for now it looks like a smart decision. Payed considerably more but at least it functioning exactly as expected.. Installation went smoothly with no issues. All fitting fit perfectly. A well responsive remote control is an advantage for us comparing to an attached panel.

Love it. Due to my disabilities with MS my hands don't work so well and using toilet and toilet paper was more than challenging. I have now been using this product for over a year now and can't imagine living without it. It took a little time getting used to using it but it gets the job done. I only use a little toilet paper now to absorb the bulk of the water before using the dryer to dry things up. The only caution you need to have a gfi outlet behind your toilet to plug into. Luckily my father did this easily from power on the opposite side of the wall.
A great add on to make your toilet a throne worth sitting on.

I have recommended this product to a few friends. I know that if you're looking at it you've probably been to Japan where this is on every toilet even in public restrooms, hotels, and almost everywhere.

I've had this product for a year now and it works great. I had one of these in my old house about five years ago and the price was a lot more.

Just for the savings on the cost of toilet paper this product is worth the money. However once you get used to using this you will hate to use the bathroom anywhere else.

I highly recommend the purchase of this product, you will be assured of years good cleanliness. One other thing it does is that it removes any odor from the toilet and you will never need to spray a deodorizer after using it. Great product that most people don't know about. It'll be the first thing in your bathroom you'll want to show all your friends.

... but uts less expensive and it works great.

I guess anyone who buys one of these knows and likes the Japanese style loos, so I thought it might be useful just to confirm that these are installable in the UK - yes they are.

Electrical connection: it is on the right (facing the loo), 13 amps, comes with an European plug. We drilled a hole through the wall for the wire to go through and had an electrician install a socket on the far side of the wall, and changed the plug. It is certainly the best solution visually.

Water connection: is on the left side of the bidet. They use threads that are compatible with BSP threads (i.e. the normal plumbing fittings you will find in the UK and Europe). We needed a couple of adaptors to change the pipe size and a T juction to split the takeoff for the cistern and the bidet. T-junction is supplied with the Coway.



Quality: the entire unit worked just fine except the air drier was fairly ineffective , especially given the watts it allegedly put out. The water is warm and temperature adjustable, the options for the nozzle are good.

The bidet/washlet is very nice. The hardest part of the install was placing the outlet near the toilet (put it on the right if facing the toilet). However, once I put the power socket in, installation of the seat was a breeze. There is a 3 minute YouTube video that you can watch that will explain installation.

- You can disable the sound from the seat and/or the economy mode via pushing and holding two buttons on the remote. Read the manual for instructions.
- The seat is a slow/soft close.
- After the water starts flowing the "move" button will cause the wand to move back and forth for a good coverage
- You can further recenter the moving wand by using the adjust front/back buttons
- The three spray settings adjust for laser beam focus/very strong to wide/gentle; on "blue" my spray is very strong (almost painful) but I imagine your mileage may vary based upon the water pressure in your house
- The settings are very intuitive (seat temp: off-off; blue-low; pink-medium; red-hot)
- The dryer is functional, but honestly it would take about three 2-minute cycles to be completely dry. I normally don't have the patience and compromise with a less-than-perfectly dry result
- Hint: before sitting down I press the deodorize button to get the seat out of eco mode and see the current settings
- With the remote mounted within arms reach, I don't ever remove it from its holster and can simply operate where it is
- The seat is slightly wider than I would have preferred for my toilet, but I think it doesn't stand out as much as other geriatric institutional looking seats (see pictures)

Cons:
- Some opening space is taken versus a non-electric plain seat; however, not enough to complain, and I quickly got used to the new configuration


As a man, I don't use the "front" spray; and so will not comment on that functionality.

I still take a single square of TP and conduct the wipe test. Usually the paper is spotless. TP consumption is plummeting ( it takes a substantial amount of water to make TP versus (google it)).

Final Note: Extended family laughed at the large outlay of money for this bidet/washlet. But these same people spent more on an elliptical machine that is really a close hanger that is never used. I use this purchase many times a day (TMI?), and while a little expensive, it was a wise purchase for the large improvement in my quality of life.

Just received and installed my new Coway bidet. The seat was well packaged and arrived in only a day (I guess the company ships from socal). Quality looks top notch and the spray is strong. My last seat was almost 10 years old so it was time for a replacement. This one is a lot slimmer than that one so it goes with the toilet better and my wife appreciates being able to sit on the toilet lid to do her makeup. Can't really complain so far but will update in a few months to see if it holds up.

Brilliant invention! Very very useful, I recommend it for ladies prone to cystitis. I quick swish after taking a pee helps me no end!

I purchased this Bidet some years ago. My only complaint regarding this product is that having found it extremely excellent in all aspects,and so unique, I feel reluctant to use other toilets because compared to mine they are so primitive

I will never be able to go back to life without a bidet seat. They are wonderful, and completely worth some expense. After I had my baby, they were a lifesaver. For those of us in cooler climates, I highly recommend endless hot water models. Bidet seats have also allowed our family to eliminate the use of toilet paper and its accompanying lint and irritation and replace it with cotton wipes that we pat ourselves dry with, and then just wash with baby's diapers.

That being said, this seat was wonderful for two years before it started leaking onto the floor. I purchased two Coway seats for my home. One started leaking after two years of use. Unfortunately after two years, the warranty doesn't cover repairs and the customer also pays for shipping. I didn't feel it was worth the expense considering the risk that it could break again soon. Thankfully Tooaleta offered to pay return shipping and most of the costs. Seat was repaired within 10days. They even sent a replacement seat for the time, for which we were very grateful.

Overall a pleasant experience, even with an unfortunate malfunction. Thank you once again Tooaleta and in particular Mr. Mayer.

I needed a bidet toilet seat for a disabled patient use. After much research, I settled on the Coway ba13 because it compared favorably with the Toto at half the cost. I love it. My only minor complaints: a slightly short travel to the wand, but this is contingent on body type. If your budget allows, get this upgrade over the BAS16. The additional features are worth it.

Absolutely a God send for me wife has late stage Alzheimer's disease.she can not dial the phone or turn on tv but I can use the remote for her to operate the seat for her and she can keep her dignity and privacy and I have the the satisfaction to know she is clean

I want this review to be informative and helpful. Please excuse the longevity.

Anyone that purchases their first bidet will love it, no matter what the features. That's why bidets have such high reviews.
Most people have nothing to compare it too. We first experienced the bidets on our 40th anniversary trip to Japan. Our hotel had a bidet with cold water, and no dryer. We loved it. It was our first bidet experience.

Two years ago, I got a Kohler (Kohler K-4737-0 C3-125 Elongated Bowl Bidet Toilet Seat with Tank Heater), still on the Amazon site. Love it. Trouble free for 2 years. Just got the Coway for the second bathroom. Like it much better. Compare key points.

Kohler. Style points 1-10, 5/10. Looks like it belongs in a nursing home. Due to controls attached to the seat. If you want a nice look, get one with a remote.
Coway ba13. Style points. 10/10. Sleek, attractive. Space age look.

Ease of use.
Kohler. Super easy. Any guest can use it without instructions. The attached controls allow for larger control panel, and fewer options make for easy to understand controls.
Coway. Tough for guests on a one time use. Easy for homeowners after a few uses. Instruction manual helps. Confusing for many older users. Small print on remote and using one light for 3 different settings (like heat: one color for low, one color for medium, one color for high, was confusing after the ease of use of the Kohler). However, some users of the Kohler complained that their body overlapped the attached control panel, making it difficult to use. The Coway has many more features. That adds to the complexity in the remote.

Cleaning.

Kohler. My wife cleans the plastic nozzles with a Q Tip, as best she can. The Coway is reasonably self cleaning, and it's stainless steel nozzles are a solid upgrade over the Kohler plastic ones.

Kohler tank vs Coway tankless.

The Kohler provides immediate warm/hot water, which unfortunately becomes cold near the end of the cycle.

The Coway provided endless hot water, after a few second delay. I never received any cold water start up spray, as some other have complained about. The Coway lets a small amount of low pressure water out when you sit down, and during your brief stay. It never touches you. By the time I pushed the wash button, there was no cold water start. Just warm/hot water.

Dryer function. Both have good dryer functions. I am a guy, small rear end. Dryer works great. My wife has a larger rear, and doesn't use the dryer. For me, wiping after a wash, without drying, would be like taking a shower and wiping off with toilet paper. It's pretty subjective. Does it dry you completely? No. But when I shower I don't dry myself off completely before getting dressed. The Coway Dryer dries me off better than I do with a towel after a shower. Think about it next time you shower.

Installation.

Both are easy DIY plumbing projects, with the Coway being somewhat easier.
Figure £ 80 - £ 100 for an added GFI plug near the toilet. We use the added top outlet for electric toothbrushes/hair dryers, so it's a worthwhile expenditure to have a second GFI in the bathroom. Allows better spacing and less clutter around one outlet.

Warranty.

Kohler one year.
Brondell 2 years.

Coway(or Tooaleta?) does offer a +1,+3, +5 year extended warranty. Covers parts and labor, 100%
The Tooaleta website says it must be purchased at the time the bidet is purchased. I called Coway up. I asked if that meant that if purchased on Ebay, and other authorized sellers, you could not buy the extended warranty. The rep explained that in that case, you could. Needed to be purchased within a week, and you must furnish receipt/proof that you purchased a new bidet from an authorized seller. Warranties for other Coway bidets are available for less money.



Coway seat is sturdier.
Kohler has nice night light, in addition to the power light. Don't think the Brondell has that.

Minor gripe. The Coway shipment includes 4 grey pads to stick to the seat supports, to better protect them in case you have gaps between the seat and toilet bowl. Why grey? Why not white? It disrupts the continuous white look.

Comfort with company.

Coway has a nice website, easy to reach pleasant customer service. Nice instruction manual.

Kohler, well I don't know. No Kohler web site for this product. Does Kohler really make this? I'm supposed to replace a deodorizer block. Where should I order it from? Posted question on Amazon. No answers.

Summary. Though the Kohler is working fine after 2 years, I like the Coway better and am confident of good customer service.

Better then what i had before (Aquaclean 8000). Koreans know what they are doing.

Love it! Was not too difficult to install. The whole family uses it and we are all very pleased . It is a hit!