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Pricing, Billing & Payment

Complete Transparency • Secure Transactions • Zero Hidden Fees
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The UK Pricing Guarantee

We believe in absolute clarity. For our United Kingdom clients, the price you see at checkout is the final price you pay.

  • VAT is Included: All prices listed on Tooaleta.co.uk include standard 20% UK VAT.
  • No Customs Charges: There are absolutely NO hidden import duties, customs clearance charges, or carrier handling fees due upon delivery. We handle all cross-border complexities on your behalf.
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Flexible & Secure Payments

We believe that transaction costs should be our responsibility, not yours. Tooaleta absorbs all payment processing fees. The total amount shown at checkout is the exact amount charged to your method of choice.

💳 Accepted Payment Methods

We process transactions globally through a highly secure, encrypted gateway. We proudly accept:

Visa Mastercard American Express Discover Diners Club JCB China UnionPay Apple Pay Google Pay

🔒 Need a Custom Checkout?

If you are placing a bespoke order, or experiencing issues at checkout, our team can generate and email you a Secure Custom Payment Link within 1 hour during working hours. Simply Contact Us.

🔒 Bank-Grade Security: Your financial safety is paramount. Our checkout is protected by industry-standard 256-bit SSL encryption. Tooaleta never stores your credit card data on our servers.

The Tooaleta Promise

We will not be beaten on value.

We are committed to providing the finest bathroom technology at the most competitive pricing in the UK. Should you find an identical, official UK-specification item in stock at a lower total price (inclusive of VAT and shipping) by another authorised British retailer, we will match it immediately.

Request a Price Match
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Document Management & Global Tax

📄 Invoices & Receipts

Official VAT invoices are generated automatically upon dispatch. You may download these at any time via your secure client portal:

  1. Navigate to "My Account" at the top of the homepage.
  2. Select your order history to view and print your documents.

Guest Checkouts: Please contact our dedicated accounts team via the Contact Us page, and we will email your documents directly.

🌎 International Orders (Non-UK)

European Union Customers: Prices are inclusive of VAT. Our system automatically applies the specific VAT rate for your destination country at checkout. No further duties are payable.

Rest of the World: VAT is deducted automatically at checkout. Please note that local import duties and taxes will be billed directly to you by the courier (e.g., FedEx/DHL) upon entry to your country.