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After-sales service

After years of using the Wash & Dry toilet seat problems may occur. We offer full support. You just have to inform us. Our after-sales service is provided in Europe, which includes always available skilled technical services.

NOTE: We as the official Coway, Maro D'Italia , Dib Daewon service center, will not service products purchased outside of the UK/EU.

After-sales service for Europe:

Phone: +448081350068

Every day from 9.00 - 17.00 h

e-mail: service@tooaleta.eu

For Warranty information click here .

For Returns/Refunds click here.

Service Price list

1.Shipping to/from Service Center:
- All products in warranty period are eligible for Free return shipping.
- Products outside of manufacturer warranty the shipping to/from the Service Center: £8 (€10).  

2.Product repair:
- Diagnostics / Troubleshooting –may only be  charged if there is no other service made : £8 (€10)
- Limescale cleansing: £8 (€10)
Spare Part change*: £8 (€10). 

*This applies for all spare parts.


Service claim form

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